At Max Direct Computer Trading, we offer free shipping Australia-wide for the majority of products listed. This entitles you to free delivery to your chosen destination anywhere in Australia. However, for certain heavy, large, or bulky items, a delivery fee may apply. Such cases will be clearly indicated in the product listing.
Delivery Estimates to Capital Cities from our Base in Melbourne:

• Brisbane, Sydney, Melbourne: 2-3 Business Days
• Adelaide, Canberra, Darwin, Hobart: 3-5 Business Days
• Perth: 7-10 Business Days

Note: Delivery to regional areas may take longer. We aim to dispatch goods within 1 business day after payment clearance.
Local Pick up : Box Hill North, VIC, 3129. Available from 9:00 AM to 5:00 PM, Monday to Friday, by appointment. Please contact us for further details.

• Excellent - Refurbished:

• Cosmetic: The item shows no signs of use. It is fully functional and has been professionally refurbished, tested, inspected and cleaned to excellent condition.
• Battery: Excellent condition. Holds a charge 80% to 100%. Demonstrating minimal degradation.

• Very Good - Refurbished:

• Cosmetic: The item shows minimal wear. It is fully functional and has been professionally refurbished, tested, inspected and cleaned to very good condition.
• Battery: Very good to excellent condition. Holds a charge 70% to 100%. Demonstrating minimal to medium degradation.

• Good - Refurbished:

• Cosmetic: The item shows moderate wear that might include scuffing, dent or scratches on casing. Screen might have light scratches, Faint pressure marks or 1–2 minor dead pixels which does not affect using. It is fully functional and has been professionally refurbished, inspected, tested and cleaned to good condition.
• Battery: Medium to very good condition. Holds a charge 50% to 70%. Demonstrating Medium to fair Degradation.

• Acceptable:

• Cosmetic: The item shows heavy signs of use, which may include noticeable scuffs, damage or worn areas on the body. The screen might shows noticeable wear which may include, visible scratches, larger or multiple pressure marks, discoloration, uneven backlight, or multiple dead pixels, and might have a faulty Port or webcam. It is fully tested, inspected and cleaned to acceptable condition. .
• Battery: Medium to very good condition. Holds a charge 50%-70%. Demonstrating Medium to fair Degradation.

Warranty and Return Policy: We provide a 12 months product warranty and a 14-day change-of-mind return policy to ensure your satisfaction.

Defective Items: If your item proves defective within our warranty period, we're here to assist you promptly.

Refund Process: Refunds will be processed upon the return and verification of the item. Please ensure all original components and accessories accompany the return. Items that have been modified or intentionally damaged cannot be accepted for return.

Change of Mind: In cases where customers change their mind, they have the option to return the item within 14 days. Please note that customers are responsible for both sending and returning the item, including postage costs.