Battery Guide

Max Direct guide

Battery Information and Care

Refurbished laptop batteries are pre-owned. We check battery functionality before sale, but runtime varies with age, previous use, settings and workload.

What to Expect

Because batteries are pre-owned, their condition can differ between units. Performance depends on the battery age, prior use, system settings and the way you use your laptop.

  • Pre-owned battery
  • Functionality checked before sale
  • Runtime varies by age and usage

Battery Care

  • Use a compatible charger and avoid incompatible adapters.
  • Keep air vents clear and use your laptop on a hard, flat surface to support proper cooling.
  • When storing your laptop for an extended period, keep the battery at a moderate charge in a cool, dry place.

Warranty Coverage

Batteries are consumable components and battery life is not covered under the hardware warranty. Please contact Support if you believe a battery is faulty.

Need Help?

Our team can help with battery questions, compatible chargers and troubleshooting.