Battery Guide
Max Direct guide
Battery Information and Care
Refurbished laptop batteries are pre-owned. We check battery functionality before sale, but runtime varies with age, previous use, settings and workload.
What to Expect
Because batteries are pre-owned, their condition can differ between units. Performance depends on the battery age, prior use, system settings and the way you use your laptop.
- Pre-owned battery
- Functionality checked before sale
- Runtime varies by age and usage
Battery Care
- Use a compatible charger and avoid incompatible adapters.
- Keep air vents clear and use your laptop on a hard, flat surface to support proper cooling.
- When storing your laptop for an extended period, keep the battery at a moderate charge in a cool, dry place.
Warranty Coverage
Batteries are consumable components and battery life is not covered under the hardware warranty. Please contact Support if you believe a battery is faulty.
Need Help?
Our team can help with battery questions, compatible chargers and troubleshooting.