At Max Direct Computer Trading, we offer free shipping Australia-wide for the majority of products listed. This entitles you to free delivery to your chosen destination anywhere in Australia. However, for certain heavy, large, or bulky items, a delivery fee may apply. Such cases will be clearly indicated in the product listing.
Delivery Estimates to Capital Cities from our Base in Melbourne:

· Brisbane, Sydney, Melbourne: 2-3 Business Days

· Adelaide, Canberra, Darwin, Hobart: 3-5 Business Days

· Perth: 7-10 Business Days

Note: Delivery to regional areas may take longer. We aim to dispatch goods within 1 business day after payment clearance.
Local Pick up : Box Hill North, VIC, 3129. Available from 9:00 AM to 5:00 PM, Monday to Friday, by appointment. Please contact us for further details.

A Grade — Very Good

Cosmetic: The item shows minimal wear and is fully functional, professionally refurbished, tested, inspected and cleaned.

Battery: Battery health is 70%–100% of original design capacity.

B Grade — Good

Cosmetic: The item may show moderate wear such as scuffs, dents or scratches on the casing, but is fully functional, professionally refurbished, inspected, tested and cleaned.

Battery: Battery health is 50%–100% of original design capacity.

See our Product Grading Guide for full details.

Warranty and Return Policy: We provide a 12 months product warranty and a 14-day change-of-mind return policy to ensure your satisfaction.

Defective Items: If your item proves defective within our warranty period, we're here to assist you promptly.

Refund Process: Refunds will be processed upon the return and verification of the item. Please ensure all original components and accessories accompany the return. Items that have been modified or intentionally damaged cannot be accepted for return.

Change of Mind: In cases where customers change their mind, they have the option to return the item within 14 days. Please note that customers are responsible for both sending and returning the item, including postage costs.